Project Title

Type of System

Period

Country

Origin of funding

1

DIGITALISATION OF ECMT TRANSPORT LICENSES SYSTEM

License Registry

2023-2024

EU

OECD/ITF

Develop and deliver a solution for the digitalisation of the European Conference of Ministers of Transport (ECMT) transport licences system managed by the ITF and operated by the 43 European Member countries of the ITF/OECD. These licences information system enable hauliers to undertake an unlimited number of multilateral freight operations in 43 member countries participating in the system. The Multilateral Quota is managed by the International Transport Forum (ITF) Group on Road Transport, which allocates licences to the 43 member countries of the system.

2

Information System for the Surveillance of Communicable Diseases and Public Health Events

Information System

2022-2023

Moldova

World Health Organization

Digital solutions to enhance the quality of the national epidemiological (Epi) surveillance system for communicable diseases, including COVID-19 epi surveillance. Epi surveillance for COVID-19 is performed based on the case definition and is mandatory for reporting by medical workers and is paper-based. The Republic of Moldova has implemented a national surveillance system for detection and control of public health threats and monitoring of national prevention and control programmes.

3

National Road Transport Agency(ANTA), e-Authorization Transport System (e-ATS)

Information System

2023-2024

Moldova

USAID

Development of the Information System e-Authorization Transport System (e-ATS) for the National Agency of Road Transport (ANTA), Part II:

4

Integrated Food Safety Information Management System in Moldova

Information System

2021-2023

Moldova

International Finance Corporation

Development and implementation of the Integrated Food Safety Information Management System (IFSIMS) for the National Agency for Food Safety (ANSA).

5

Construction Permits Information System for City Hall Chisinau

Electronic Permitting System / Construction permit

2020-2021

Moldova

Worldbank

Development of a Mechanism for Managing and Issuing Permits (MMIP) sub-system for digitization of internal processes for issuing construction permits (MMIP-CSS), using modern technologies and high-resilience centralized architecture. Interconnection of the MMIP-CSS with the main MMIP System so it can be perceived as one system by users. Integration of MMIP-CSS through MMIP System with relevant state information systems and development of APIs to allow exchange data with third-party systems.

6

Re-engineering of unemployment benefit service Information System to automate the measures in the field of application for unemployment registration and receiving the unemployment benefit

Information System

2018-2020

Moldova

Worldbank

An Information Technology System Electronic Application for Unemployment Registration System for the National Agency for Employment (NAE) of Republic of Moldova, based on web-enabled document, workflow management system and specific IT solutions that will simplify processes to the for unemployment registration and receiving the unemployment benefit.

7

Development of an Integrated Case Management System for Moldova Justice Sector

Case Management System

2018-2020

Moldova

USAID

Solution developed and implemented for Ministry of Justice of Republic of Moldova that replaces the currently used technologically outdated Case Management System. New ICMS fully covers management of the cases at all levels – First Instance, Courts of Appeal and Supreme Court of Justice of Moldova. ICMS covers full cycle of Case Management on all levels as well as Case horizontal (between Courts of the same level) and vertical (from First Instance to Appeal, from Appeal to Supreme Court of Justice) transfers. In addition to Case management, system manages Courts, their offices and session rooms as well as Courts staff, judicial teams and panels.

8

Development of a Media Management System to Improve Audio Recording of Court Hearings

Audio Court Session Management System

2019-2020

Moldova

USAID

Media Management system represents an online information system aiming to provide Moldovan courts with a state-of-the-art media library for storing and retrieving recordings of court hearings, which seamlessly integrates with Integrated Case Management System (ICMS) and e-File module.

9

eDosar – an e-filing sub-system of the Integrated Case Management System of Ministry of Justice of Moldova

Audio Court Session Management System

2019-2020

Moldova

USAID

The electronic web application module eDosar (redevelopment) an e-filing sub-system of the Integrated Case Management System (hereinafter ICMS) of Ministry of Justice of Moldova represents an online information system that simplifies the procedure of filing Claims and access to Cases. Citizens and their legal representatives apply online and get access to their claims and cases, deliver documents, receive summons and have access to other case materials.

10

Design and implementation of an Electronic Construction Permitting System and one-stop shop

Electronic Permitting System /Construction permit

2020

Antigua and Barbuda

Inter-American Development Bank

Services to design and implement an Electronic Permitting System and One-Stop Shop for the processing of construction permit approvals in Antigua and Barbuda. Construction ePermit Management System represents an electronic application designed for the purpose of issuance of construction permits depending on arising needs. In such way ePermit System serves as a legal legislative tool that interconnects e-applicants (persons (either physical or juridical), who apply for construction permits) from the one side and representatives of local government structures (Local Government, State Urban Development, Real Estate Cadaster, State Inspections) from the other side.

11

Information System State Register of Arms

e-Registry Information Systems

2019-2020

Moldova

Ministry of Internal Affairs Molodva

Support the Ministry of Internal Affairs of the Republic of Moldova in designing and implementing the Small Arms and Light Weapons (SRA) e-Register - complex data processing system on tracking arms, legal owners of guns, as well as weapons and ammunition operations organized at the multi-level and administered by the structure that coordinates the activity. Improve efficiency of supervision on the circulation of civil-purpose weapons and ammunition owned by natural persons and legal entities, adjusting the legal and regulatory requirements to the European Convention on the control of the acquisition and possession of firearms by individuals.

12

Development of Contracts Procurement Tracking and Contracts Management System

e-Registry Information Systems

2020-2021

Malawi

Worldbank

The Contracts Management and Procurement Tracking System (CMPTS) is a web based/mobile system that facilitates the entire process of public procurement and contractual procedures and enables electronic data exchange amongst all participants of the process. It enables disclosure of data and documents at all stages of the contracting process by defining a common data model. Contracting Data Standard was created to support organizations to increase contracting transparency, and allow deeper analysis of contracting data by a wide range of users.

13

Education Online Library

Digital Library

2020-2021

Molodva

Local Government

EducationOnline.md is a digital library, which contains in the first phase, approximately 2,500 video lessons for students in grades I-XII, in all subjects, including real profile / humanities profile (for the general education level). In the second phase of the project, on educatieonline.md the total number of video lessons will reach about 4,500.

14

Tax Information System e-Cadaster v2.0 (redesign and redevelopment)

Tax calculation System

2019-2020

Moldova

State Tax Service of RM

Solution for tax inspectors of General Tax Inspectorate to calculate tax and issue invoice for payment for immovable property. The system also keeps record of received payments, calculates fines for late payment. Tax Cadaster is a web-based intranet application, which provides functionalities for collecting, calculating, management and monitoring of taxable properties. The functionalities are designed to be in strong conformity with the current tax laws, tax service regulations and procedures.

15

Case Management System (CMS) for Tax Authority (redesign and redevelopment)

Tax Case Management System

2020

Moldova

State Tax Service of RM

Software solution for the Tax authority for management oversight and tracking of tax inspection, appeal and legal review processes, including the generation of statistical reports and means for user-defined analysis. System includes modules for Main State Tax Inspectorate (headquarters), Territorial Tax Inspectorate (district office), and taxpayers (extranet), other government agencies (data exchange gateway).

16

Re-Admission Case Management Electronic System (RCMES), Armenia

Case Management System

2018

Armenia

European Commission

Developing of the re-admission application-inquiry between the Republic of Armenia and European Union on the readmission of persons residing without authorization within the periods established. “Re-Admission Case Management Electronic System” (hereafter RCMES) design, develop and implement based on web-enabled document and workflow management system A5 Platform. RCMES capabilities support and be aligned to the International Centre for Migration Policy Development.

17

Information system “Financial control” for Central Electoral Commission

Financial Management System

2018

Moldova

UNDP

UNDP Project "Improvement of the quality of democracy in Moldova through electoral and parliamentary support. IS Financial Control provide the Central Electoral Commission, collects the reports from candidates and political parties, with a toolkit that allow universal and standard reporting procedures aiming at reducing the complexity, cost and duration of data processing of financial reports from candidates/political parties, the ISS Financial Control able to run automatized verification procedures of reports submitted to CEC based on mathematic rules and logical constraints.

18

Support to Enforcement of Intellectual Property Rights, eRFI Requests for Intervention Case Management System, eIPR Intellectual Property Rights Register

Case Management System

2018

Moldova

The European Union Neighborhood Programme

A software solution to support enforcement of the intellectual property rights as a part of European Union’s Neighborhood Programme for the Republic of Moldova. Solution includes two systems - Case Management on Requests for Intervention (eRFI) and Intellectual Property Rights Register (eIPR). Both systems are hosted on MCloud and are integrated with services provided by Moldovan Government such as MSign, MPass, MLog, MNotify and MConnect for interacting with other governmental systems. System also provides statistical data from different state authorities – Agency for Courts Administration, General Prosecutor Office, Custom Service, and General Inspectorate of Police etc, and generating aggregated reports on collected data.

19

College Management Information System CMIS

Content Management System

2017-2018

Moldova

Austrian Development Agency ADA

Develop a web-based College Information Management System (hereafter CMIS) for eighteen (18) IT colleges in the Republic of Moldova. CMIS design, develop and implement based on web-enabled document and workflow management system A5 Platform. Development of most sensitive functional modules: Admission module; Student’s module; Staff; Accounting; Timetable; Examination; Attendance; Reporting; Performance Dashboard.

20

Supply and installation of the information system for modernization of the Unified State Register of Claims on Movable Property

Collateral Registry

2016-2017

Kyrgyzstan

Worldbank

Legal, functional & technical gap analysis, mapping & reengineering of business processes, supply, installation, customization and support of the collateral registration system, as well as hardware infrastructure and software licenses, training of 210 operators and system administrators in seven regions

21

Consulting Service to Upgrade & Consolidate Business, Mortgage and Collateral Registration Systems

Business Registry
Mortgage Registry

Collateral Registry

2016-2017

Rwanda

Office of Registrar General, Rwanda

Legal, functional & technical gap analysis, streamlining of operations, improvement of business processes, development of new functionalities, reengineering & merger of three legacy registration systems (business, mortgages & collaterals) into a "single window registry", with user-friendly, unified web interface and consolidated backend databases, real-time XML data exchanges with Rwanda Revenue Authority (RRA), Rwanda Utilities Regulatory Authority (RURA), Rwanda Natural Resources Authority (RNRA), Land Registry (LR), Credit Reference Bureau (CRB), selected banks; integration of e-signatures & mobile payments

22

Upgrade of the Electronic Public Procurement System

e-Procurement System

2016-2017

Albania

Public Procurement Agency, Albania

Major overhaul of the e-procurement system (EPS) developed and implemented by our company in 2007, including upgrade of the application framework to the latest version of WebAssembler.NET, optimization of the data architecture to improve resilience, performance and recoverability, new functionalities in the EPS intranet and extranet, new analytical and management reports, assistance with EPS deployment and training of trainers

23

Case Management System for Tax Service Operations

Tax Case Management System

2016-2017

Moldova

State Tax Service of RM

Upgrade Software solution for the Tax authority for management oversight and tracking of tax inspection, appeal and legal review processes, including generation of statistical reports and means for user-defined analysis

24

Upgrade of the Integrated Business Registration System

Business Registry

2015

Zambia

Patent and Companies Registration Agency (PACRA), Zambia

Assessment, requirements analysis, process reengineering, design, development, implementation, training and support of the new version of software solutions for the integrated business registration system, including consolidation of processes and procedures (from 110 to 25), online filing, extranet for registered agents, funds accounting

25

Supply and Installation of the Case Media Manager System for the Courts

Court Recording Media Management System

2015-2016

South Africa

Department of Justice, South Africa

Design, development and assistance with installation of the Case Media Manager (CMM) software in 2,200 courtrooms, integration with court recording and case management systems, assistance with user acceptance testing, training of developers, system administrators and trainers, provision of source code, system guides, user manuals and online tutorials.

26

Development of an Electronic Integrated e-Construction Permits System in the Republic of Armenia

e-Permits System

2014-2015

Armenia

Ministry of Urban Development, Armenia

Assessment, requirements analysis, process reengineering, design, development, implementation, training and support services for an integrated web-based system for submission and processing applications for construction permits, with objectives to enable sharing of electronic data with the existing systems operated by the local governments, public utilities and relevant government agencies

27

Upgrade of the Zambia Immigration System (ZIMS Cloud Ver. 3.0)

Immigration system

e-visa, Work Permit, fingerprint, passport scanning

2014-2015

Zambia

Ministry of Home Affairs, Zambia

COMESA/ TMSA

It covers the country’s entire immigration process, from scanning and validating passports at the border posts, to issuing visas and work permits, to maintaining database of prohibited immigrants, to managing internal documents and permanent records, to online visa application and tracking status of applications (e-Visa), to providing a comprehensive performance dashboard with tabular reports and graphic charts that provides a detailed view of key performance indicators in real time.

28

Supply and Installation of the CARICOM Document and Workflow Management System (DWMS) for the integrated system for automating free movement of skilled nationals and service contractors across twelve member nations of the Caribbean Community (CARICOM)

e-filing,
Case Management, Registry

2014

CARICOM

European Commission,

The CARICOM Secretariat (CSME Unit), Barbados

Assessment, requirements analysis, process improvement, design, development, implementation, training and support of software solutions for the integrated system for automating free movement of skilled nationals and service contractors across twelve member nations of the Caribbean Community (CARICOM)

29

Design, Development and Implementation of Software Solution for the Extractive Industries Audit Management System.

Audit Management System

2014-2015

Nigeria

Nigerian Extractive Industries Transparency Initiative (NEITI), Abuja, Nigeria

Assessment, requirements analysis, process improvement, design specifications, development, implementation, training and support of the web-based integrated software solution for XBRL-based data collection, transformation, aggregation, reconciliation and auditing, to serve 50 regulatory agencies and extractive companies reporting $68 billion in annual tax revenues. Involves massive amounts of primary data extracted, transformed and loaded (ETL), then cross-referenced, reconciled and presented through visual analytical charts with drill-down capabilities, all in highly collaborative, rule-based environment connecting various process government and commercial actors and assuring fiscal and regulatory compliance

30

Development of Regional Online Integrated Business Registration System for the Caribbean Community

Business Registry

2014-2016

CARICOM

European Commission,

The CARICOM Secretariat (CSME Unit), Barbados

Assessment, requirements analysis, process improvement, design, development, implementation, training and support of software solutions for business registration in 12 CARICOM member states, including a single, integrated regional online filing system, upgrades for 4 national registries, new systems for 5 national registries, and data exchange gateways for 3 member nations .

31

Building Online Company Registration System in Mongolia

Business Registry

2013-2014

Mongolia

USAID BPI

Assessment, process improvement, conceptualization, development, implementation, training and support of software solutions for automation of company registration (“single window”) in Mongolia

Establishment of an Online Company Registration System (OCRS) that provides a “one-stop-shop” process for business registration, featuring IT systems, and a streamlined registration process permitting business owners to formally register their business quickly, and with the capacity to allow for simultaneous registration with the tax authorities and the Social Security Department.

32

Provision of IT Solution for the Societies Registration System

Registry System

2014-2015

Zambia

Government of Zambia

Assessment, requirements analysis, process improvement, design, development, implementation, procurement and installation of hardware, training and support of software solutions for the integrated system for registering nongovernmental organizations (societies)

33

Creation and Automation of One-Stop Business Startup Center in Somaliland

Business Registry

2014

Somaliland

WorldBank

Assessment, requirements analysis, process improvement, design, development, implementation, training and support of software solutions for the integrated business registry in Somaliland (Hargeisa, Burao & Berbera)

34

National Health Insurance Information System

Health Insurance system

2013

Belize

Government of Belize ,

National Health Insurance Company

Assessment, requirements analysis, process improvement, design, development, implementation, training and support of software solutions for the National Health Insurance, to manage all operational and billing activities, including memberships, services providers, clinical procedures, pharmaceuticals, claims, payments, analytical reports, etc. for 500 medical professionals and 90,000 members

35

Building Online Tax Invoicing System for the Main Tax Inspectorate of Moldova (e-Factura)

Tax e-filing system

2013

Moldova

WorldBank

Solution replaces paper-based mechanism for issuance and record keeping of Tax Invoices (Invoice) and Waybills utilized by legal entities in their everyday business activities. e-Factura also performs validation of the tax invoices and waybills to check whether the content was filled-out correctly (by providing correct identification data related to the subjects of invoicing, performing automatic totaling calculations with and without VAT, VAT rate, etc.) and minimizing transaction related risks. VAT amounts are automatically reported to the Main Tax Inspectorate.

36

Supply and Installation of the Case Management and Recording System for the East African Court of Justice

Justice Case Management System

2013

Tanzania

East African Community (Burundi, Kenya, Rwanda, Tanzania and Uganda)

Assessment, process improvement, conceptualization, development, implementation, training and support of software solutions for the integrated case management, audio video recording and records management for the East African Court of Justice in Arusha (Tanzania), with subsidiaries in Burundi, Kenya, Rwanda, Tanzania and Uganda.

37

Modernizing Business and Collateral Registries

Business Registry
Collateral Registry

2012-2013

Gambia

WorldBank

Assessment, process improvement, conceptualization, development, implementation, training and support of software solutions for automation of company registration system (“single window”) in Gambia.

Implementation and support of the Collateral Registry System for the Central Bank of Gambia (CBG), with funding from the World Bank Group. Under our contract with the Gambia Growth and Competitiveness Project (GGCP), we have provided both the legislative drafting services and the software development and implementation services. We have also designed the system architecture, provided equipment specification and assisted with installation and configuration of hardware and software.

38

Legal Advisory Services Information System (LASIS)

2012-2013

Rwanda

Ministry of Justice, Rwanda

Design and development of a personalized web-based information system that supports the operations of the Legal Advisory Department of the Ministry of Justice (MINIJUST), by providing a secure interface for online collaboration between LAS officers and other stakeholders over the national wide-area network and the Internet, keeping track of all the changes (History, Authors, Rationale) that affected a document throughout its elaboration, establishing a central and secure repository of all electronic documents managed by LASIS. Developed as an extension to the existing Legislative Drafting Support System (LDSS) and on the same content management platform (WebAssembler.NET®)

39

Development of Software Solutions for Company Registries in Dominica, Grenada, St. Kitts, St. Lucia.

Business Registry

2010-2012

CARICOM

European Commission,

The CARICOM Secretariat (CSME Unit), Barbados

Assessment, process improvement, conceptualization, development, implementation, training and support of software solutions for automation of company registration processes in Dominica, Grenada, St. Kitts and St. Lucia

40

Development of Online Company Registration System for St. Lucia (part of USAID Caribbean Open Trade Support Project)

Business Registry

2009

St Lucia

The CARICOM Secretariat (CSME Unit),

Assessment, process improvement, conceptualization, development, implementation and support of e-government hardware and web-based software solution for registration, incorporation and post-registration services for the Registry of Companies and Intellectual Property of the Ministry of Justice of St. Lucia.

41

Development of Online Company Registration System for National Registration Centre (NRC)

Business Registry

2007-2008

Albania

USAID/ Millenium Project

IT consulting services in the area of e-government and business process analysis & automation, development of an integrated software package, linking the electronic processes of tax administration, public procurement and business registration, building local capacity to support, maintain, and operate the e-government platform

42

Development of the information system to track visa applications, immigration, repatriation and asylum seekers’ cases

Immigration Case Management

2008-2009, ongoing support

Moldova

Ministry of Internal Affairs,

Ministry of Internal Affairs

Development of the information system to track visa applications, immigration, repatriation and asylum seekers’ cases

To implement the state policy in the sphere of migration and asylum, monitoring and control of migration processes in the interests of citizens and society, the Government of Moldova adopted a decision on establishing integrated information system "Migration and Asylum" (IIS MaA). This System integrates information resources of various ministries and departments responsible for migration and asylum, like Bureau of Migration, Department of Border Control, Police Comissariates and others.

IIS MaA become one of the main tools for managing and monitoring processes associated with passing the border by migrants, ensuring the control system of the country on its territory of foreign citizens and persons without citizenship, simplifying the registration and keeping records preventing illegal migration and human trafficking.

43

Strengthening the Rule of Law for Policy Reform in Rwanda

e-learning system legislative drafting support system,
legal information portal

2010-2011

Rwanda

USAID

44

Automated Records management System for the State Commission on Protection of Economic Competition in Armenia

Information system

2011-2012

Armenia

USAID

45

Online e-filing income tax declaration for physical persons (e-Declaration)

Tax e-filing system

2011, ongoing support

Moldova

State Tax Service of RM

Nationwide online service for physical persons to submit income tax declarations. Solution allows citizens to create, verify, digitally sign and submit declarations without the need to visit tax authority office.

46

Government-to-Citizens Portal in Moldova

Web Portal

2010

Moldova

WorldBank

47

Tax Cadastre Information System

Tax calculation System

2010, ongoing support

Moldova

State Tax Service of RM

Tax Cadastre is a web-based intranet application, which provides functionalities for collecting, calculating, management and monitoring of taxable properties. The functionalities are designed to be in strong conformity with the current tax laws, tax service regulations and procedures.

The system integrates data sources from National Cadastre and National Audit Chamber to build the debtors list and generate tax bills.

48

Albania’s Stage II Threshold Program.

Court Case Management

2009-2011

Albania

USAID / Millennium Challenge

49

Informational System for Social Protection of Children (SIAPC)

Information System

2007

Moldova

UNDP

50

Court Process Mapping and Case Tracking System

Case Management System

2006-2007

Kosovo

USAID

51

Iraq Legal Development / Court Automation

Case Management System

2006-2007

Iraq

ABA

52

Judicial Process Automation at the Lagos State Judiciary

Case Management

2005-2006

Nigeria

DIFID

53

Generic integrated case management system for small and medium courts

Case Management

2005

USA, NCSC